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Category Archives: General Auto Repair

 

Willow Glen/San Jose Auto Repair

Posted on 07/23/2012

Have you ever been to Willow Glen?  If you have then you know its like an old-time community with all the appeal.  It’s like a family. Well guess what,  there are all types of members in this family and we at B&C Auto Center are one of them.  First of all, two of our employees live in the Willow Glen Community, that makes them officially one of the family.  Second,  our auto repair shop has been located in Willow Glen for more than 3 decades.  So from that stand point we are old timers-seen the changes and lived to tell.  What does this tell you about us?  We are here to stay!  We aren’t going anywhere. We are going to make sure that we stay for another 3 decades.   It also means more, we cater to you.  If you live in the 95125 or 95124 zip code we will pick up your vehicle from your house and bring it in for service and then drop it back in your driveway.  How’s that for family?  We value relationship, and yours is important to us.  So if you are looking for car repair in Willow Glen look at us.  We are close, conveinent and incredibly trustworthy, after all we ARE your neightbor.

The Importance of Fluid Exchanges

Posted on 07/23/2012

Fluids are vital to a vehicle’s life. They are exposed to extreme pressures,  temperatures, moisture, and contaminants. Most people are aware of the need to change their engine oil since it gets dirty as a byproduct of combustion. Other fluids will also become less effective at lubrication and corrosion protection as they oxidize and become saturated with contaminants. The longer they go the less they are able to lubricate and protect. Accelerated wear of  internal components is the result. This would include manual and automatic transmissions, transfer cases, differentials, and power steering systems. Brake fluid by nature absorbs water from the air and as a result will corrode internal brake components like master cylinders and ABS units as well as lowering the boiling point of the fluid. Replacing the fluids on schedule removes the contaminants and refreshes their lubrication and corrosion abilities.

How do I choose an auto repair shop in San Jose?

Posted on 07/23/2012

If you live in San Jose or even the surrounding areas you know how large of a city it is.  Its not just large in population, it is large in area or mile, 178 miles approximately. So how on earth does one choose an auto repair shop in this massive city?

The first and probably most reliable way is to go by a recommendation of someone you trust.  For most of us this is how we “search” for many new services.  We ask our friends or family members.  This allows us to ask questions of an unbiased nature and trust that we will receive honest answers.  We generally know and trust the person recommending and therefore we have a back-ground on their views and standards.  I believe this is one of the best ways to find an autorepair shop in San Jose.  It takes a lot of the guess-work out of the scenario.  Now if that is not enough of a lead you can take the search into your own hands.

There are 4 other parameters you might look at in finding an auto maintenance and repair shop.  One is location, two is price, three is reputation and four is fit. These are not in order of importance, everyone has their own top priority.  For me location is everything, I need things in a 5 mile radius if at all possible.  This helps me simplify my life and allows me to accomplish more in my day.  However, price is a close second.

 For today lets talk price.  Most of us are working very hard for our money and it is difficult to come by.  Price in the automotive industry is not as simple as the cheapest is the most logical.  Cheapest does not translate into the best work/shop.  In fact it can mean quite the opposite.  Sometimes the cheapest shops are the worst! These shops often use the inferior or sub-standard parts and materials.  Other times their prices are lowest because they hire low-skilled or untrained technicians.  In some cases, it can be a scam to keep you coming back, they “say” they fixed the problem but in actuality they put a band-aid on it.  When it comes to price there is not an easy answer.  There are many things to take into consideration.   What is the auto repair shop’s warranty on their parts and labor? Are their technicians properly certified and trained?  Is the shop itself properly licensed and certified.    All of these things, if available and present contribute to price and mostly to the price being higher rather than cheapest.  It costs money to properly run an honest, dependable auto repair shop in San Jose.   The last thing to consider in price has to do with warranty.  How long have they been in business, are they there for the long haul.  It does no good to have a warranty if they aren’t going to be there to honor it in a few years.  If that is the case you will have to pay another shop to do it all over again.  That being said, warranty is important, but it goes hand in hand with reputation and longevity.

 

Location, Location, Location for auto repair & maintenance

Posted on 07/23/2012

It has been said that location is everything.  I believe it to be true,  at least in my world.  I won’t go out of my way for many things and if something is in my magic circle I am more likely to visit it.  That being said,  an auto repair shop anywhere but especially in San Jose is a lot to do with location.  Is it conveniently located to me or my work, or my kids day care?  Whatever is your “magic circle or miles”  its important to you.  In a valley of everything is better if it takes less time, auto repair isn’t one of them.   Auto repair is an important thing to take time on and do it right the first time.  So look for a shop  in your are that meets your expectations of price and distance, or magic circle.  If you live in the Willow Glen area we are that shop for you. We are located on Almaden Road between Malone and Willow Glen Way.  We’ve been here for over 30 years, and even better we’ll give you a ride and wash your vehicle.  How’s that for convenience and location, location, location.

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