5

Dear B&C,We want to thank you for the wonderful service throughout the years that we have been coming to you for our cars. You have always treated us with the care and professionalism that shows us you know what you are doing. Our cars have been in good hands. We have referred you to several friends who have been just as satisified as we are. Thank you for the opportunity to tell you how we feel.Fred and Mariangela Matalone

5

They keep your car record up to date, know exactly what needs to be done when you go there, they are very courteous and helpful. Their prices are good.

5

I had a broken Grand Cherokee Jeep Wednesday afternoon and needed it to drive to my ski patrol job at Bear Valley Thursday afternoon. B&C found a replacement part locally, kept me informed of their progress, and delivered a fixed Jeep Thursday afternoon. They were responsive, cooperative. and made my problem go away.

5

I've gone to B&C for a long time, I think over 10 years. In a way, that speaks for itself. If people don't treat you right, why would you return? I like the fact that it is a small shop and I've come to know Ron and the others by name. Over the years, I've had 4 different cars in for their service. I have yet to find a job they couldn't do, on almost any make of car. A recent example of their service? I had to take the car back in after a brake job for something that just didn't feel right. They put it back on the rack while I waited, did a quick review, found the problem and fixed it on the spot. You hope a shop would act that way, but I've been to others where they wanted to quote additional fees, based on whatever they might find. At B&C, they just took care of me....and I wanted to feel like that...that service and my happiness was at the forefront of what they did, not just another billable opportunity. I recommend these guys all the time to friends. It's hard to say that you trust any repair shop, but I do trust B&C. Thanks guys, for doing it right!

5

I always love the customer service that I receive from B & C Auto. They give me a ride home after I drop off my car and even remind me when my next service is due. I also enjoy the Christmas Cards and also emails about my car.

5

I can't say enough about how friendly and helpful that the B&C family is all about. The cost is hugely reasonable and they are always looking for a way to reduce them. They have referred me to others when they cannot or should not perform a service. I always choose B&C whenever we have any car issues.

5

Have been going to B&C for years. They always do a great job, and got my car back to me quickly. All the employees are very friendly and nice. I have moved to Los Gatos so I'm a bit further away now.

4.5

B&C is a company can be trusted...and this is very unusual in this particular industry. What can you expect?...GREAT SERVICE. It's a company you can trust due to their integrity, honesty, customer service skills,excellent communication, overall professionalism and on top of it...a family feel.I've recommended MANY customers to B&C and they not only continue to do business but highly recommend B&C to their friends and family as well.

5

b&c once again provided fast, corteous, informative, and professional service! every time i go in it's like meeting up with friends, they're honest, friendly, and they keep you contacted to update you as frequently as possible. another job well done!

5

I am alwlays very pleased with B&C & would recommend anyone to bring their vehicle.Chana