5

I found B&C Auto Center very welcoming and friendly. Their service was fantastic! I got an "overall" check on my car with a phone call to confirm what "big item" work was to be done. Some services didn't need to be done at this point and I appreciate their honesty about that. Prices were fair, but next time, I'll change my own oil (about $60 and I can do it for $20 myself). They went above and beyond when I brought a second vehicle in that appeared to have a dying battery or a faulty starter. I will certainly keep their number handy for future services! Their location is a little tucked away in the back of the street they are on, so don't give up if you find yourself a little lost. There is a sign on Almaden Road amongst several others, so just be on the lookout.

5

They have been outstanding for us. They communicate extremely clearly about what needs to be done, they communicate what is cost effective and what is not, and they make sure we understand exactly what we are getting into. Their prices are fair and they’ve been very obliging about scheduling and so forth. They give me printouts of everything and they also do follow-ups to make sure everything is working correctly.

4.5

Without notice, I sent B&C an email that my dead truck would be towed to their shop that morning and they fixed it before the end of the day. They also kept me posted on the progress twice during the day. Great communication.

5

Fantastic, no wait, on time. Great job!!

5

Everything was timely and went as hoped for. Cost of the test was competitive.

5

I wish I would have found this group 15 years ago. They follow up to see if all is going well and I can trust that they will thoroughly address all issues & I don't have to 2nd guess the work.

4.5

My Explorer service was completed on time without any issues. I also got the ride home that I needed.Thanks, Rod

5

When I lived in San Jose, I used B&C for all my non-warranty auto repairs and maintenance. I now live in Milwaukee, but still maintain a car in San Jose for when my wife and I are back in town monthly on business. Last week, my wife was having trouble with the battery and I told her to give Ron a call. They worked it out so she could drop off the car when she left town, and they worked out details with a friend of our to have it picked up. We arranged for payment over the phone and it was all just easy. I always know that I can trust Ron and his people to give me a honest assessment (either good or bad), do the work right, and at a fair price. I highly recommend B&C for ALL non-warranty vehicle work.

5

Dropped off my car for oil & lube but was told I had a leak in my coolant. They had to keep my car overnight. The next day I picked up my car and everything was fixed. Great efficient service.

5

Since I had to babysit a dog that morning, I was impressed with--and grateful for--how quickly you were able to do the job! Thanks again.