Was looking for a mechanic I could trust. B&C got high marks from our neighborhood listserve, so I gave them a shot. I'm happy I did. They had good follow through on a "glitch" in repairing my brakes. Derek and Steve really convey a professional and friendly attitude. While waiting for a loaner, I overheard another customer commenting she's been "coming here for 9 years". That's a good sign!