After extreme disappointment with our usual mechanic, along with a lot of stress and WAY TOO MUCH MONEY spent, B&C AUTO CENTER was recommended by my brother. He expressed how he was BEYOND PLEASED with the results of his visits there. From the first conversations I had with Derek, and then Steve, I KNEW I had made the right choice. Each IMMEDIATELY put me at ease with the way they listened. Their willingness to take the time necessary to explain IN DETAIL, all that was being done ....... it's a feeling that's difficult to express .... even as a FEMALE !! They are AWESOME. They do what it takes to figure out the problem, and then they fix it. Although it's a bit out of the way for me, WITHOUT A DOUBT, I will return for my vehicle's needs. :- )