Willow Glen Auto Repair

B&C was highly rated on Yelp, so I felt comfortable taking my car there. They were even better than I had hoped. They reviewed the inspection notes with me and didn't pressure me at all to have additional work done. I'm looking forward to taking our second car back.

We have always been very satisfied with the service and care from B&C Auto. The last work done on our vehicle left it running better than ever! Thanks!

I thank the day I found B&C through Angie's List. They had the highest rating of many auto service businesses. I have been a very satisfied customer since day one and the consistency of their good service has been a source of comfort.I know my car is in good hands and that B&C will take good care of her until it is time to "retire" her.

Everyone here is so friendly and willing to help. The service is fast and professional

I'm very happy and referred another friend the other day !! Thanks Ronnie and Gang !

Very accommodating. Friendliest people ever. Steve is a pleasure to deal with and he has the cutest little boy who looks a lot like my grandson. The service is prompt, prices are quite reasonable and my Lexus, with 112 thousand miles runs like the day I bought it. I recommend B&C Auto to anyone who islooking for an auto repair service they can trust and rely upon.

I had been to B & C before so I had high expectations. My car was repaired promptly and waiting for me when I arrived. It is easy to get comfortable with their high quality service.

I got it to them in the afternoon, and the ECU wiring was repaired the next day, after being thoroughly tested. It was almost done before the end of the day, but the testing took a bit longer because of what ended up being bad contact on the harness (which was fixed). Great communication and professionalism!

We brought the car in for repair May 13,2008. Because of a couple of problems in the same circuit, the diagnostic work was tricky. The owner was very diligent to study carefully the parts involved and diagnostic tools need for this car, as it was not a regular model they work on. First, the AC fuse would constantly blow. The cause was determined to be a shorted pressure switch. In addition, an incorrect relay had been installed in this circuit by another shop, causing the 12 volt line to be closer to 18 volts. Replacement of both parts solved the problem, but had to be done in a proper order. When the car was ready to pick-up, we were leaving on a trip. The owner offered to hold the car until we returned. Upon our return, he called us on Memorial Day to open the shop and let us pick-up the car. We were impressed that it was washed, after storage. I've had an unpleasant experience with a dealer chasing down electrical problems in another car. In my view we paid a fair price to B&C Auto Center for excellent work and personal attention. We were kept in the loop throughout the job.

The experience of working with them was actually very nice. I liked them a lot. My rearview mirror had fallen off. I had tried to fix it by myself but it didn’t stay. So, they fixed that for me. They did a complete inspection of my car, instead of just looking at fixing the rearview mirror. The quality of their service was good. They found a leak in the radiator and told me about it. When I told the guy there that I didn’t want to fix the leak immediately, he didn’t pressurize me to get the job done. Since I’ve been there, they have followed up with a couple of postcards to me. When I need them, they are available. They’ve even given me discount coupons. Rather than pressurizing me, they have recently sent me a couple of reminder notes in the mail.